Refund policy
Return Policy for Dinghy Soaps
Last Updated: 8/27/25
Thank you for shopping at Dinghy Soaps. We appreciate your business and want to ensure your satisfaction with our products. If you have any questions about our return policy, please contact us at dinghysoaps@gmail.com.
Returns/ Refunds
Our 7-Day No-Worries Guarantee
We want you to love our soap — but if you don’t, no hard feelings.
If you're not satisfied within 7 days of receiving your order, just let us know. We'll issue a full refund — no questions asked.
- No return required
- No hassle
- Just clean, simple support
To start a refund, reach out to us at dighysoaps@gmail.com
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dinghysoaps@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $10.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
It will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain 3-7 business days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at dinghysoaps@gmail.com.